> For the complete documentation index, see [llms.txt](https://guide.strikepack.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.strikepack.com/horizon/firmware-update.md).

# Firmware Update

{% hint style="danger" %}
All STRIKEPACK HORIZON™ products require a firmware update to use the STRIKEPACK HORIZON app.
{% endhint %}

## Update Firmware

Updating the firmware is a necessary part of owning a Collective Minds™ product. You’ll need access to a device capable of performing the update, whether at home, a friend’s place, a coffee shop, library, or workplace.

**Firmware updates must be performed using a WIRED connection**.

1. **Disconnect the STRIKEPACK HORIZON from your controller.**\
   It’s easier to perform the update with the adapter detached.
2. **Connect the STRIKEPACK HORIZON to a compatible device for updating.**\
   Using the included cable, or another suitable cable, connect the STRIKEPACK HORIZON to a **PC**, **Mac®**, **Chromebook™**, or **Android™** device.
   * *<mark style="color:$danger;">**iOS® devices block wired updating!**</mark> You **CANNOT** update STRIKEPACK HORIZON firmware using an iPhone® or iPad®. Firmware updates also **CANNOT** be performed through your console.*
3. Open the **Google Chrome**™ browser and visit the **Web Update Tool** at [**https://firmware.collectivemindsstore.com**](https://firmware.collectivemindsstore.com/)
4. Follow the **on-screen instructions** until the update is complete. Wait for the progress indicator to completely finish **before unplugging the STRIKEPACK HORIZON**.
5. The **STRIKEPACK HORIZON** app will notify you if your firmware is outdated. Firmware updates are *not* released that often.
6. **PS5® / DualSense® users:** Make sure your STRIKEPACK HORIZON is updated to **firmware 1.5.0**.
7. **Xbox® users:** Make sure your STRIKEPACK HORIZON is updated to **firmware 3.2.0**.
8. **Update your controller as well.**
   * Keeping your controller firmware up to date can help avoid pairing issues.
9. **Need more help?** Watch the videos below for step-by-step instructions.

{% tabs %}
{% tab title="CM150" %}
{% embed url="<https://youtu.be/_DtmfThqJME?si=ZrQizfr52WL6CS9G>" %}
Latest firmware version 1.5.0 will differ from video.
{% endembed %}
{% endtab %}

{% tab title="CM141" %}
{% embed url="<https://youtu.be/9SiI4GvNPMk>" fullWidth="false" %}
Latest firmware version 3.2.0 will differ from video.
{% endembed %}
{% endtab %}

{% tab title="CM149" %}
{% embed url="<https://youtu.be/CTSoVYduau4?si=7uH12MeHj-PxxoBs>" %}
Latest firmware version 3.2.0 will differ from video.
{% endembed %}
{% endtab %}
{% endtabs %}

<details>

<summary><mark style="color:$danger;"><strong>Trouble updating? Expand...</strong></mark></summary>

To update the STRIKEPACK HORIZON while it is still attached/connected to your controller, <img src="https://1841283601-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFYraHizgjOptWmwCAGKE%2Fuploads%2FxT7FIHbTERFS4pADe5WD%2FHold_Icon.svg?alt=media&amp;token=c91a88e9-b17c-4fde-82e8-57e6317ee14c" alt="" data-size="line"> <mark style="color:$danger;">**hold**</mark>**&#x20;Action Buttons (Paddles) 1 & 3** while connecting the cable. The STRIKEPACK HORIZON will display a continuous spectrum of RGB LEDS, indicating "<mark style="color:blue;">**U**</mark><mark style="color:purple;">**p**</mark><mark style="color:orange;">**d**</mark><mark style="color:red;">**a**</mark><mark style="color:yellow;">**t**</mark><mark style="color:green;">**e**</mark> <mark style="color:purple;">**M**</mark><mark style="color:orange;">**o**</mark><mark style="color:red;">**d**</mark><mark style="color:yellow;">**e**</mark>", and the Web Update Tool will now detect the STRIKEPACK HORIZON, allowing you to update it.

***

Use the included USB cable to update the STRIKEPACK HORIZON. IF this is *not* an option, make sure your cable is of high quality and supports data transfer, and that it is *not* extended via hubs or extension cables, and *no* longer than 10 ft (3 m).

* <mark style="color:$danger;">**Power**</mark><mark style="color:$danger;">/</mark><mark style="color:$danger;">**charge only or damaged cables are the most common cause of being unable to update**</mark><mark style="color:$danger;">.</mark>

***

Use a **PC**, **Mac**®, **Chromebook™**, or **Android™** phone or tablet to update the STRIKEPACK.

* <mark style="color:$danger;">**iOS devices block wired updating**</mark><mark style="color:$danger;">,</mark> so you <mark style="color:$danger;">**cannot**</mark> update the firmware via an iOS device (iPhone/iPad), or your console for that matter.

Update using the **Google Chrome™** browser. Other browsers like Edge™ and Firefox® may work fine, but some, like Safari™, will block the Web Update Tool from operating.

</details>

## (Optional) Memory Clear

A "**Memory Clear**" will remove any remnants of the previous firmware and prevent related issues. This *will not* affect your STRIKEPACK HORIZON app settings, but it may resolve otherwise unexplained issues. Perform a Memory Clear with the STRIKEPACK HORIZON attached or detached from your controller by following the video instructions below:

{% tabs %}
{% tab title="DualSense®" %}
{% embed url="<https://youtu.be/d1iGV6FoAcI>" %}
{% endtab %}

{% tab title="Xbox®" %}
{% embed url="<https://youtu.be/cO2Gzbg5Hts>" %}
Memory Clear indicated by hot pink LEDs.
{% endembed %}
{% endtab %}
{% endtabs %}


---

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