# Troubleshooting

#### Generators Troubleshooting: <a href="#recplayhelp" id="recplayhelp"></a>

{% hint style="danger" %}
Issue: Generator is going to the wrong places or "breaking".
{% endhint %}

{% hint style="warning" %}
Cause: You have likely either missed a step in the instructions or requirements, or started the generator in the wrong in-game location.
{% endhint %}

{% hint style="success" %}
Solution: Please follow the generator's instructions exactly.  Generators can become dangerous if they are activated in the wrong location without the proper requirements, especially when games are filled with microtransaction buttons.  If you are sure that you are doing everything correctly, the game's user interface or timing may have changed.  Please contact support.
{% endhint %}

{% hint style="danger" %}
Issue: In-game menus pop up when using Controller Shortcuts, or the in-game response of the <img src="https://1841283601-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFYraHizgjOptWmwCAGKE%2Fuploads%2FjeFucKQmm4rrUhSHlHZZ%2Fview.png?alt=media&#x26;token=a2cc8763-fb61-455c-a427-838c9d2b0042" alt="" data-size="line">VIEW button feels slightly delayed.
{% endhint %}

{% hint style="warning" %}
Cause: The VIEW <img src="https://1841283601-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFYraHizgjOptWmwCAGKE%2Fuploads%2FjeFucKQmm4rrUhSHlHZZ%2Fview.png?alt=media&#x26;token=a2cc8763-fb61-455c-a427-838c9d2b0042" alt="" data-size="line">ACTIVATOR only passes through its normal gameplay function when it is RELEASED QUICKLY or HELD SLIGHTLY LONG.
{% endhint %}

{% hint style="success" %}
Solution: Quickly use Controller Shortcuts, before an in-game menu can pop up.
{% endhint %}

{% hint style="danger" %}
Issue: Controller Shortcuts are NOT functioning or they are inconsistent.
{% endhint %}

{% hint style="warning" %}
Cause: Controller Shortcuts are likely being pressed in the wrong order.
{% endhint %}

{% hint style="success" %}
Solution: The order in which Controller Shortcuts are pressed matters. "While HOLDING <img src="https://1841283601-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFYraHizgjOptWmwCAGKE%2Fuploads%2FjeFucKQmm4rrUhSHlHZZ%2Fview.png?alt=media&#x26;token=a2cc8763-fb61-455c-a427-838c9d2b0042" alt="" data-size="line">ACTIVATOR..." means that you should be holding it ahead of pressing the other button.  This can be a miniscule amount of time but Activator must always be held first.
{% endhint %}


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