# Support ## Support

###

Support Help

Instructions	Image
Tap the Support icon, located on the bottom-bar, to either open or close the "Support" section.

This features the **GAMEPACK Name** & **Version Number**, alongside buttons for the **Changelog**, **Manual**, & **Email**: The **Changelog** links to the *news* page for GAMEPACK updates. The **Manual** button links to GAMEPACK documentation that goes into specific and up-to-date detail. If you are experiencing issues, please exhaust our video & written resources in their intended order, **before** using the **Email** button to contact our **Support Team**. The **Email** button will ask to launch your Email app. It will automatically attach your current **profile** & **system** data. This detailed breakdown of your settings can assist our team in identifying the cause & finding a solution:

Instructions	Image
👍 Please answer the questions to the best of your ability. ⚠️ If NO answer is provided, your Email will be disregarded by our Support Team. 👎 Please AVOID vague information like "It's not working" or "I've tried everything" as this will cause our Support Team to reply with general enquiries, which will delay a resolution.

Instructions

Image

👍 Please answer the questions to the best of your ability. ⚠️ If NO answer is provided, your Email will be disregarded by our Support Team.

👎 Please AVOID vague information like "It's not working" or "I've tried everything" as this will cause our Support Team to reply with general enquiries, which will delay a resolution.

{% hint style="danger" %} Once you have sent your Email, please allow up to **3** days for a reply before sending another & refrain from spamming, as this will delay our response to you. {% endhint %} {% hint style="info" %} Remember that tapping the

**Support** icon again will close the section. {% endhint %}

## 2. RS Skills

And that covers "**Support**". "[**RS Skills**](https://guide.strikepack.com/horizon/manuals/fc/rsskills)" will be covered next...