> For the complete documentation index, see [llms.txt](https://guide.strikepack.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.strikepack.com/horizon/manuals/rdr2/gamepacksetup/support.md).

# Support

## <mark style="color:red;">Support</mark>

<div align="left"><figure><img src="/files/7x91lgnwqqK7Dp1ka2XG" alt=""><figcaption></figcaption></figure></div>

<figure><img src="/files/n1hXc4rkEVnRhEinN7AO" alt=""><figcaption></figcaption></figure>

### &#x20;<img src="/files/Houi6hhOnWw84apt3HGx" alt="" data-size="line"> Support Help

<figure><img src="/files/EoZ7m9C4dcmsd1t0Vcxd" alt=""><figcaption></figcaption></figure>

<table data-header-hidden><thead><tr><th>Instructions</th><th>Image</th><th data-hidden></th></tr></thead><tbody><tr><td><img src="/files/FTIPMMo2lFVsDuBcyTX7" alt="" data-size="line">Tap the <img src="/files/Houi6hhOnWw84apt3HGx" alt="" data-size="line"><strong>Support</strong> icon, located on the bottom-bar, to either open or close the "<strong>Support</strong>" section.</td><td><img src="/files/7x91lgnwqqK7Dp1ka2XG" alt="" data-size="original"></td><td></td></tr></tbody></table>

This features the **GAMEPACK Name** & **Version Number**, alongside buttons for the **Changelog**, **Manual**, & **Email**:

The **Changelog** links to the *news* page for GAMEPACK updates.

The **Manual** button links to GAMEPACK documentation that goes into specific and up-to-date detail.  If you are experiencing issues, please exhaust our video & written resources in their intended order, **before** using the **Email** button to contact our **Support Team**.

The **Email** button will ask to launch your Email app.  It will automatically attach your current **profile** & **system** data.  This detailed breakdown of your settings can assist our team in identifying the cause & finding a solution:

<table data-header-hidden><thead><tr><th>Instructions</th><th>Image</th><th data-hidden></th></tr></thead><tbody><tr><td><p><span data-gb-custom-inline data-tag="emoji" data-code="1f44d">👍</span> Please answer the questions to the best of your ability.  <span data-gb-custom-inline data-tag="emoji" data-code="26a0">⚠️</span> If <strong>NO</strong> answer is provided, your Email will be disregarded by our Support Team.</p><p></p><p><span data-gb-custom-inline data-tag="emoji" data-code="1f44e">👎</span> Please <strong>AVOID</strong> vague information like "<em>It's not working</em>" or "<em>I've tried everything</em>" as this will cause our Support Team to reply with general enquiries, which will delay a resolution.</p></td><td><img src="/files/BRxNtRCe6PEI3eJvnIvu" alt="" data-size="original"></td><td></td></tr></tbody></table>

{% hint style="danger" %}
Once you have sent your Email, please allow up to **3** days for a reply before sending another & refrain from spamming, as this will delay our response to you.
{% endhint %}

{% hint style="info" %}
Remember that tapping the <img src="/files/Houi6hhOnWw84apt3HGx" alt="" data-size="line">**Support** icon again will close the section.
{% endhint %}

<figure><img src="/files/n1hXc4rkEVnRhEinN7AO" alt=""><figcaption></figcaption></figure>

## 2. RS Skills

<figure><img src="/files/EoZ7m9C4dcmsd1t0Vcxd" alt=""><figcaption></figcaption></figure>

And that covers "**Support**".  "[**RS Skills**](/horizon/manuals/fc/rsskills.md)" will be covered next...


---

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