Strikepack for PS5® Setup 
Strikepack Vista gaming adapter for DualSense™!
Unofficial accessory for all PlayStation®5 + PC.
CM00150 / CM00150PC / CM00150PS5
Firmware version 1.2.3 is now available. Learn how to update below.
**hold Paddle Buttons 1 + 3 together** while connecting to enter "**U****p****d****a****t****e** **M****o****d****e**".
* If your device doesn't have a reliable USB-C port, use a cable with a USB-A end that is trustworthy, like one you regularly use to transfer data to your device.
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#### Connect & Select the Strikepack
Select the on-screen "**Connect**" button. Select "**PS5 StrikePack VISTA**" from the pop up list, and select the "**Connect**" button from there.
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#### Check for New Firmware & Select Latest
Select "**Check for New Firmware…**" then select the "**Latest: 1.2.3**" to start the update. The tool will begin "**Programming Device, please wait**".
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#### Wait for Completion:hourglass\_flowing\_sand:
Once the update is complete, if you let it finish "**Waiting for device…**", the "**Device Info**" will reappear, confirming the Strikepack firmware version. You can now safely unplug it.
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#### Review Recent Firmware **Changes**
**Hold** the **Function** button for roughly a second to enter **Mapping Mode**. 
**Tap** either unlabeled button to exit Mapping Mode. You can learn how to map with the controller [**here**](https://guide.strikepack.com/horizon/mappingoncontroller#mapping-mode-guide).
* **Restart** button, located on the right-hand side, is equivalent to unplugging and plugging the Strikepack back in. **Hold** the **Restart** button for roughly a second to restart the Strikepack when you release the button.
2. No data connection with your PS5® console is now **Orange** instead of green. We've changed this as different green LEDs were difficult to tell apart in troubleshooting videos.
3. Smaller optimizations and fixes have taken place under the hood. Small touches like adding a Touchpad swipe feature to be used by upcoming Gamepacks, fixing the Gamepack rumble indication so you can distinctly feel left or right rumbles, and improvements to how we handle adaptive trigger thresholds.
4. Optimizations have been made to how we communicate with the PS5® console in recent firmware versions, including extremely significant performance optimizations in version 1.2.3. This should help the small number of you experiencing "disconnections". Please contact our Support Team for further assistance if it doesn't.
5. **PC Gaming Mode** now displays **Orange** in Tournament Mode until you enter a Gamepack, and you **no longer** need to hold the Touchpad when plugging into your PC to play games. It simply auto detects PC or PS5®.
6. The input response time (polling rate) in **PC Gaming Mode** now meets the DualSense™ standard on PC.
7. The button repeating issue in certain mapping situations in **PC Gaming Mode** has been fixed.
Function (left-hand side) and Restart (right-hand side).
**hold** the **PS** button until your controller's LED turns off.
**tap** "**CONNECT**" to accept.
Happy Gaming!
**hold** the unlabeled **Restart** button (right-hand side) for roughly a second, then release it. Otherwise, you can unplug/replug the cable.
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* Alternatively, you can use a USB-A to USB-C: **15W** cable.
* Avoid hubs, extenders, and cables over **10 ft (3 m)**, as they can introduce bad connections and power drop out.
* :white\_check\_mark: Make sure your controller is **updated**.
* :white\_check\_mark: Make sure the Strikepack is fully attached to your controller, and you aren't obstructing it in some way *(e.g. controller skins)*.
* There should be **no visible gap** between the Strikepack's USB-C connector and your controller's USB-C port. If there is, **press** it down onto your controller from the top.
* The **four pins** on the Strikepack's hinge clip must be **pressed** into the **bottom four holes** on your controller's speaker grill to confirm a secure attachment.
* :white\_check\_mark: **Fully charge** your controller **before** attaching the Strikepack.
* *(Your controller **will not** charge while the Strikepack is attached, and a controller battery that is critically low may cause issues)*.
* :white\_check\_mark: Try using a **different controller** to rule out a **faulty USB-C port**. This is a common and often overlooked cause.
* *(USB data and power lines are separate — a controller may still charge and work wirelessly, but fail to work with the Strikepack, which requires a stable wired connection)*.
* :white\_check\_mark: **Restart/power cycle** your PS5® console.
* (*Rest Mode can potentially cause USB issues)*.
* :white\_check\_mark: **If you’re certain you’ve tried all of the above and have ruled out both the cable and controller,** the issue may be with the Strikepack’s USB-C female port or male connector. Check if the controller automatically powers on (lights up) when the cable is plugged in through your Strikepack-enabled controller. If it doesn’t, **do not** disassemble your Strikepack, as this will void your warranty. Contact our Support Team for assistance.
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If you are playing on PC, it is normal for Strikepack to display **Orange**.
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***
:white\_circle: **When connected to your PS5® console**, the Strikepack LEDs skip to **White** (No Red).
* **Normal** LED behavior if setup was previously completed.
* You should be good to **plug and play**.
***
:red\_circle: **When connected to your PS5® console**, the Strikepack LEDs stay **Red**.
* To complete setup:
* Plug your Strikepack—enabled controller into your PS5® console.
* Open the **Strikepack Central** app on your phone or tablet.
* Wait for the LEDs to go from **Red**** → White** (this can take up to **60**+ seconds).
* If the LEDs are still **Red** after several minutes.
1. In the app, 
**tap** the 
**Gear** icon **→** **tap Forget Device** (if shown).
2. Close the app.
3. On your phone/tablet:
* :white\_check\_mark: Bluetooth®, Location, and Internet: **On**.
* :white\_check\_mark: App and device software: **Updated**.
* :white\_check\_mark: App Permissions: **All Allowed**.
4. Try switching:
* From **Wi-Fi ➜ Mobile Data Only** (Disable Wi-Fi).
* Or **Mobile Data ➜ Wi-Fi Only** (Disable Mobile Data).
5. Restart:
* Phone/tablet (full power off/on).
* PS5® console (full power cycle).
6. Restart the Strikepack:
* **Hold** the unlabeled **Restart** button on the right-side for roughly a second, then release it. Alternatively, you can **unplug/replug** the cable.
7. Open the app and wait to see if the Strikepack LEDs turn **White** this time.
:warning: Only **reinstall the app** as a last resort. If you've been exporting your profiles in their **Settings** sections, you’ll be able to import each one afterwards. Otherwise, all settings will be lost.
***
:video\_game: **Controller Unresponsive After Setup Complete**.
This can happen if setup took too long to complete. If LEDs are **White**, setup is **done**. To regain control:
* **Hold** the unlabeled **Restart** button on the right-side for roughly a second, then release it. Alternatively, you can **unplug/replug** the cable.
* Either way, it’s now plug and play.
***
:stopwatch: "**Disconnects**" **/ Time Out**.
If your controller **freezes** mid-game (e.g. stuck walking), that’s a **timeout**. When you experience this, your controller will stop responding until you use the **Restart** button or unplug and replug the cable.
:hourglass: **Time out within 1 minute**:
* Setup was unsuccessful (*even if the Strikepack LEDs indicate otherwise*).
* Re-do the [**PS5® Setup Guide**](#ps5-setup-guide-written) steps.
:timer: **Time out after several minutes**:
* :white\_check\_mark: Try the following:
* Firmware **1.2.3**.
* **Restart/power cycle** your PS5® console.
* If no luck, reach out to our Support Team for other solutions.
***
:headphones: **Audio Loss**:
If you experience missing controller audio or microphone issues.
* :white\_check\_mark: Try the following:
* Firmware **1.2.3**.
* **Adjust system volume control**.
* Try a **different headset** if you can.
* Check both your **headset cable** and your **Strikepack’s USB cable** for any damage — especially if you have pets. PS5® audio can be affected by even minor damage, and sometimes this damage isn’t visible to the eye.
* If no luck, reach out to our Support Team for other solutions.
***
:repeat: **Reset Setup**.
**If all troubleshooting has failed**, try starting fresh. On the right-hand side, while 
**holding Paddle Buttons 4 + 2 together** along with the unlabeled **Restart** button above them, plug your Strikepack—enabled controller into your PS5® console. After roughly a second, **release** the 3 buttons.
* Reset Setup confirmed by 
Strikepack LEDs.
***
:soap: **Memory Clear**.
**Worth trying for issues with the app/M.O.D.s**. While **holding** both unlabeled buttons (**Function + Restart** buttons) **together**, plug your Strikepack—enabled controller into your PS5® console. After roughly a second, **release** the 2 buttons.
* Memory Clear confirmed by Strikepack LEDs.
* Memory Clear should be attempted after a firmware update, **not** before.
***
:red\_circle: **Red**** Gearhead Eyes Only**.
If just the **Gearhead Eyes** are **Red**, this indicates the Strikepack is currently **not connected with the app** or **the app is closed**. (*Several Gamepack M.O.D.s use resource-intensive features that require the app to remain open*).
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Note: On the Strikepack Vista for PS5®/PC, the Strikepack Gearhead Eyes will turn **Red** when it **loses connection to the app or the app is closed**, **White** in **Tournament Mode (****Initially Orange in Tournament Mode on PC****)**, **Blue** when you enter **Gamepacks**, or **Purple** when you enter **Mapping Mode**. This is normal. Note that the front-facing LEDs at the top of the Strikepack are typically controlled by each Gamepack and are used to indicate Gamepack status.
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***
:computer: **PC Gaming Mode**** Previous Issues in Older Firmwares**:
* Update to the latest firmware to fix these issues:
* :repeat: Button repeating behavior on mapped Paddle Buttons.
* :turtle: Responsiveness (polling rate).
* :speaker: No audio until volume adjusted.
***
:sos: **When Contacting our Support Team for Help**:
* Before reaching out:
* Human agents **do not** operate on weekends or statutory holidays.
* Human agent responses for our live chat are usually **Mon-Fri, 9:30 AM-11:30 AM**, then **12:30 PM-4:45 PM PT (Pacific Time)**. Gearhead, our AI agent will attempt to help you out of hours. Please be patience with him, as he is still learning.
* Gearhead AI can help you to change shipping addresses and cancel orders prior to the point of shipping, and he can provide some basic knowledge.
* :mailbox\_with\_mail: When emailing us, ensure your **email inbox isn’t full**.\
(*Unfortunately common with iCloud® accounts*).
Include in your message:
* :receipt: Picture of **order receipt**.
(*Purchases from our site include an order number starting with US, UK, or CA*).
* :detective: **Detailed description** of issue. (*In the email body, **not** the subject line*).
* :paperclip: Attach **videos + photos**. (*Overly short, blurry, or poorly lit videos and photos are **not** helpful, and will **delay** our troubleshooting process*).
* Clear photo of the **LOT number**, found on the label on the underside of the Strikepack.
* :warning: Your warranty will be void if you accidentally damage, attempt self-repair of, physically modify, or discard the product without permission from our Support Team.
* We are a small but :muscle: mighty **in-house** Support Team. We will try our best to get back to you in reasonable time. However, if you don't receive a reply in a week, please email us again, as your message may have been misplaced or not received. (*e.g. no subject line or vague information may get filtered to spam*).
* Our Support Team **will not** be demanded, threatened, or abused into offering a quick solution, should we feel more troubleshooting is warranted. Please show patience with us in finding you a solution.
**press both unlabeled buttons together** to select the last Gamepack you used. This will only work for Gamepacks that don't rely on resources from the smart device running the app, such as **Action**, which is a lighter and less-featured button recorder. If you want to use the fully-featured Macro or newer Gamepacks with cutting edge features, you'll need to keep your smart device charged and the app open.
***
**Q**. **Can I add my own M.O.D.s?**
**A**. **No**, but you can create and share macros using the **Macro** Gamepack, and if you take the time to learn how to create (or record) and edit button events, and make use of the various special events, we believe you'd be surprised at just what you can create with **Macro**. Macros can be imported into the Macro Gamepack, but also many newer Gamepacks too, such as BEAM Gamepacks.
* While somewhat more advanced, you can create and share your own Recoil Assist patterns in the **Recoil Studio** Gamepack tool. With the Custom Weapons feature and the **Shooter** Gamepack, you can import these Recoil Assist patterns, and you can actually create and share your own optimized "Custom Weapons" with others.
* You can also reach out to our Support Team with feedback and requests, which will be passed onto our Development Team. We can't always fulfill these requests but we'll try our best to accommodate where possible.
***
**Q**. **What cable does the Strikepack Vista for DualSense™ come with? And can I use another cable?**
**A**. **A 10 ft (3 m) USB-C to USB-C cable is included**. **Yes**, if it fits the USB-C guide on the Strikepack, and supports data transfer, but just don't exceed 10 ft (3 m). 100W USB-C to USB-C cables are recommended (*our latest Strikepack cable meets that standard*):
**pressed** into the **bottom four holes** on the controller's speaker grill. This secures the clip to the controller, preventing the Strikepack from sliding off.
* If the clip doesn't reach the speaker grill, don't panic. Check the Strikepack is fully slid onto the controller, then guide the clip upward with your thumb until it reaches and you can easily **press** it into place.
**Detaching**:
* You are basically going in reverse now.
* **Do not** forcefully pull the Strikepack off. Be gentle and slow.
* Use your fingernail to **gently** lift the hinge clip from the speaker grill, and swing it away.
* Now **use your thumbs to slide the Strikepack upward and off** your controller.
⚠️ **Never remove the Strikepack at an angle or in a rush!** This can damage the hinge clip or destroy the Strikepack USB-C connector. Bending the USB-C connector at an angle can warp or break it off, and risks damaging your controller's port. **Damage caused by improper attachment or removal is not covered under warranty!** Hinge clip replacements are available to purchase, but damage to the USB-C connector will require a new Strikepack.
***
**Q**. **Can I remove the Paddle Buttons from the Strikepack Vista for DualSense™?**
**A**. **No, as any physical modification will void your warranty!** However, you can leave them unmapped if you don't wish to use them.
***
**Q**. **What if my Strikepack fails under warranty?**
**A**. Contact our Support Team, so we can troubleshoot the issue with you and get you to a solution or replacement if within warranty. **Do not attempt self-repair or physical modification of the product. Do not discard the product** (unless instructed to do so by our Support Team). **Such improper actions will void your warranty!**